Next Generation Services will support better collaboration and communication for businesses of all sizes in multiple countries including UK, Germany, Spain and Italy
Vodafone Business and RingCentral, Inc. (NYSE: RNG), a leading global provider of cloud communications, collaboration, and enterprise contact center solutions, today announced a strategic partnership to transform business communications and collaboration.
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Together, the companies will create a new cloud-based co-branded service that will be the leading Unified Communications as a Service (UCaaS) solution for Vodafone Business, and will also offer a Contact Center as a Service (CCaaS) to Vodafone customers. Business.
Bringing together the mobile first approach, global brand, reach and scale of Vodafone Business with RingCentral’s deep UCaaS and CCaaS expertise, the platform will provide flexible, easy-to-use and secure services. The platform will be available to customers of all sizes, providing all businesses with the benefits of next-generation communication and collaboration capabilities.
Vodafone Business and RingCentral will jointly lead the product roadmap, innovation, sales support and go-to-market. Both companies will contribute resources to this, creating a common development capability and also leveraging the RingCentral open API platform for custom integrations.
Vinod Kumar, CEO of Vodafone Business, said: “Our partnership with RingCentral will allow customers to quickly deploy and easily manage the communications services that are right for them, and marks a further step in our drive to become a platform-based business. With RingCentral, we can transform the way people work, improve business processes, and help organizations prepare for a future of increased remote and flexible working. “
The partnership will provide Vodafone Business’s global customers with scalable and fast-to-deploy cloud communications services based on RingCentral’s leading Message Video Phone ™ (MVP ™) platform. As part of the agreement, Vodafone Business will offer RingCentral’s integrated UCaaS and CCaaS solutions, including RingCentral’s Engage Voice and Engage Digital products. Vodafone Business will provide value-added migration, adoption and integration services to ensure that customers take full advantage of the platform.
“We are delighted to partner with the leader in mobility and 5G to enable a ‘work from anywhere’ world with a new generation of cloud communication services,” said Anand Eswaran, President and COO of RingCentral. “Mobility is critical to business success, and with Vodafone Business, we’ll bring business customers around the world the capabilities they need, including team messaging, video meetings, and corporate voice services. , to build the digital communications of the future.
Vodafone Business and RingCentral will initially introduce new services to customers located in the UK and to multinational customers of Vodafone Business in Europe in 2021. Several other countries will follow, including Spain, Germany and Italy, with the platform. shape suitable for local delivery in each.
Vodafone is a leading telecommunications company in Europe and Africa. Our goal is to “connect for a better tomorrow” and our expertise and scale gives us a unique opportunity to drive positive change for society. Our networks keep family, friends, businesses and governments connected and – as COVID-19 has clearly demonstrated – we play a vital role in sustaining economies and running critical sectors like education and health. .
Vodafone is the largest mobile and fixed network operator in Europe and one of the world’s leading providers of IoT connectivity. Our M-Pesa technology platform in Africa enables more than 45 million people to benefit from access to mobile payments and financial services. We operate mobile and fixed networks in 21 countries and partner with mobile networks in 48 others. As of September 30, 2020, we had over 300 million mobile customers, over 27 million fixed broadband customers, over 22 million TV customers, and we have connected over 112 million IoT devices.
We support diversity and inclusion through our maternity and parental leave policies, empowering women through connectivity, and improving access to education and digital skills for women, girls and women. society in general. We respect all individuals, regardless of race, ethnicity, disability, age, sexual orientation, gender identity, creed, culture or religion.
Vodafone is also taking important steps to reduce our impact on our planet by reducing our greenhouse gas emissions by 50% by 2025, purchasing 100% of our electricity from renewable sources by 2025 and reusing , reselling or recycling 100% of our redundant network equipment. .
RingCentral, Inc. (NYSE: RNG) is a leading provider of Cloud Message Video Phone ™ (MVP ™), customer engagement and contact center solutions to businesses worldwide. More flexible and cost effective than the on-premises PBX and video conferencing systems it replaces, RingCentral enables modern mobile and distributed workforces to communicate, collaborate and connect through any mode, on any device. and anywhere. RingCentral’s open platform integrates with leading third-party business applications and allows customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
© 2020 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, and the RingCentral logo are trademarks of RingCentral, Inc.
See the source version on businesswire.com: https://www.businesswire.com/news/home/201202005367/en/
Investor Relations Contact:
Ebru Ozguc, Vodafone company
Ryan Goodman, RingCentral
+1 (650) 918-5356
Ebru Ozguc, Vodafone company
Mariana Leventis, RingCentral
+1 (650) 562-6545